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Privacy Policy

Effective date: August 2025
This Privacy Policy describes how Hael Games collects, uses, and protects your personal data when you visit https://haelgames.com, subscribe to the newsletter, or become a supporter.

1. What Information We Collect

We collect only the minimal personal data necessary to provide access to the website and its features:

  • Email address (required to log in and receive posts)
  • Name or nickname (optional – can be any name you choose)

We do not ask for passwords. Access is passwordless via secure email login links.

When making a payment through a tier subscription or campfire points purchase, your payment data is securely processed by Stripe. We do not see, collect, or store your card or billing information. Stripe may share with us limited information necessary to confirm and fulfill the transaction, such as:

  • Payment status (success/failure)
  • Stripe Customer ID
  • Email address associated with the payment

We do not receive or store your card number, billing address, or financial details.

We also store:

  • Your credit balance (Campfire Points)
  • A history of point additions or redemptions, stored securely in our backend services.

2. How We Use Your Data

We use your transaction information only to:

  • Deliver purchased Campfire Points
  • Manage your Campfire Points balance
  • Resolve purchase or delivery issues
  • Prevent fraud or unauthorized access

We do not use your purchase data for advertising or profiling.

3. Third-Party Services

We use the following trusted services:

  • Mailgun – to send email login links and content updates.
  • Supabase – used to securely store user profile data (email, nickname, credit balance) and process account-related logic such as adding or updating Campfire Points.
  • Stripe – used for secure payment processing for both memberships and one-time Campfire Point purchases.

Each of these services complies with GDPR and has its own privacy policies.

4. Data Security

We take your privacy seriously and protect your data using secure technologies and encryption where appropriate. Only essential personnel (if any) have access to administrative functions, and no sensitive data is stored locally.

5. Your Rights

If you're located in the EU or similar jurisdictions, you have the right to:

  • Access your data.
  • Request correction or deletion.
  • Withdraw consent at any time.

To make a request, contact us via email.

6. Changes to This Policy

This privacy policy may be updated as needed. Any significant changes will be communicated through the website.

If you have questions or concerns about your privacy, feel free to contact Hael Games at [email protected].